The Merge Changi Arrival Experience
Landing after a long flight should feel effortless. Your assigned driver manually checks your flight status ahead of arrival; please let us know promptly if your flight is rebooked or materially changed. From the moment you step into the arrival hall, someone is already there for you.
Meet & Greet Arrival Service
Your chauffeur greets you inside the Changi arrival hall with your name on an iPad display, handles your luggage, and escorts you directly to your executive vehicle in the inner pickup bay.
Driveway Pickup Option
For frequent travellers and quick departures, driveway pickup offers direct coordination at Changi Terminals 1, 2, 3 and 4 via WhatsApp.
What is included
- Meet & Greet in the arrival hall, with your name on a tablet
- 60 minutes of complimentary waiting from actual landing
- Changi airport surcharge and car park fees included
- Luggage handling and loading assistance
- All applicable taxes and fees
How it works
- 01
Share your flight number, landing time and destination.
- 02
Choose your vehicle and review the itemised fare.
- 03
Your chauffeur meets you in the arrival hall and takes you to your door.
Transparent charges
A one-time S$15 late-night charge applies to pickups between 23:00–05:59 Singapore time. Child seats are S$15 each. ERP road charges are included in your fare, not billed separately. See the full charges table.
Where will I meet my chauffeur at Changi?
With Meet & Greet, your chauffeur meets you inside the arrival hall, displaying your name and flight number on a tablet. For Driveway Pickup, we coordinate the arrival pickup point with you on WhatsApp.
What happens if my flight is delayed?
Your assigned driver manually checks your flight status ahead of arrival; please let us know promptly if your flight is rebooked or materially changed. Arrival waiting includes 60 minutes of complimentary waiting counted from your actual landing time.
Is the airport surcharge included in the fare?
Yes. The Changi airport surcharge, car park fees and ERP road charges are included in the quoted fare. ERP is not billed separately.
Which terminals do you cover?
All four Changi terminals — Terminal 1, 2, 3 and 4. Your chauffeur is assigned to the correct terminal based on your flight.
Can I book a driveway pickup instead of Meet & Greet?
Yes. Driveway Pickup is available for travellers who prefer to walk directly to the vehicle. We coordinate the pickup point with you on WhatsApp.