Changi Airport Terminal 3 Transfer

Terminal 3 arrivals before your city transfer

Arrange a Terminal 3 transfer around the flight's actual arrival and your complete passenger group. After immigration, baggage collection and customs, check the chauffeur's message before proceeding to the vehicle. A public arrival hall meeting and a driveway vehicle collection are different locations, so make sure the instructions match the pickup option you selected.

Terminal 3 also connects with the wider airport and Jewel. If you intend to meet friends, eat or walk to Jewel before your transfer, tell Merge beforehand. The included airport waiting allowance starts at actual landing, not when you finish those activities. A planned later collection needs its own agreed time and location rather than an assumption that the arrival vehicle can wait indefinitely.

Luggage, prams and the walk to pickup at T3

Keep your bags together and use the appropriate signed route to the agreed pickup level. Tell Merge in advance about prams, mobility aids or guests who need help walking, since those details affect both vehicle fit and the collection plan. If you need a lift instead of an escalator, ask for directions that suit the whole group before leaving the arrival hall.

The steps after you land

Complete immigration, collect every bag and clear customs before heading to the public collection area. With driveway pickup, message your chauffeur when the group is ready and follow the agreed directions. With Meet & Greet, find the name display inside the public arrival hall and walk to the vehicle with your chauffeur. Neither option requires you to guess a permanent bay number in advance.

Send an update if a bag is missing, the flight is changed or immigration takes longer than expected. Keep your phone available on airport Wi-Fi or mobile data. If the arriving party is split across flights, tell Merge both flight numbers and the intended meeting plan at booking; one arrival reservation should not silently become several separate collections.

Returning to the airport

For a departure from Terminal 3, give the collection address, departure flight and desired pickup time. Plan backwards from your airline's check-in guidance with room for the road journey. The pickup is from your hotel, home or office, and the drop-off terminal should match the confirmed departing flight. Departure fares and waiting rules differ from an airport arrival.

Check current airport directions

Door access and airport traffic arrangements can change. Use the chauffeur's confirmed directions for your specific collection and the official airport information for wider terminal connections. Avoid moving between terminals after the vehicle has been arranged unless you have first confirmed the change with Merge.

Choose your vehicle and see the full fare

Match the vehicle to everyone travelling and all the luggage. An Alphard / Vellfire has a recommended fit of 5 guests with 4 standard check-in bags. A V-Class is recommended for six guests with four bags. Child seats, prams, cabin bags and unusually large suitcases can reduce usable space. Tell Merge about them before choosing a category; a larger passenger count does not guarantee more luggage room.

Standard Alphard / Vellfire driveway arrivals start at S$80. Arrival-hall Meet & Greet adds S$25 per booking, making the standard arrival S$105 before other applicable charges. Changi airport surcharge, parking and ERP are included. Arrival waiting includes 60 minutes from actual landing.

A one-time S$15 charge applies from 23:00–05:59 Singapore time. Child seats are S$15 each. A non-hourly transfer exceeding 28.1 km by road adds S$10 once. Peak dates, extra waiting and approved additional stops can change the total. Review the itemised booking fare and booking policy before confirmation.

Questions before you travel