For corporate accounts, group and event transport, or a question about a booking you already have, send the details below. Our customer care team reviews every enquiry and responds with the relevant information and next steps.
Already know your journey? Getting an instant price on the booking page is faster than this form.
Your reference number appears on screen straight away.
Our customer care team reviews the journey, account or booking information you provide.
You receive the relevant information and next steps for your enquiry.
Call the owner for urgent help, or reach the team on WhatsApp or by email.
Call the owner+65 9756 0307
WhatsApp+65 8979 5446
Emailenquiry@merge.sgClick to copy: enquiry@merge.sg
Company registrationMerge Services Pte Ltd
UEN 202404512R
Message the WhatsApp thread your booking is on, or use the form above with your booking reference. Cancellation terms depend on how far ahead of pickup you are — see the booking policy.
Chauffeur and vehicle details are sent before pickup, through WhatsApp.
Yes. Give us the passenger's name and mobile number and they receive the chauffeur details directly, while updates also come to you.
Corporate accounts are subject to approval and include consolidated invoicing and monthly statements. Standard terms are 30 days from invoice.
Yes. Choose "Group, event or multiple vehicles" above and include your dates, passenger numbers and itinerary.
Stay in the arrival hall and message the same WhatsApp thread your booking is on. Our operations team will assist you immediately. Do not book another ride.
Yes. Same-day and last-minute requests are accepted subject to vehicle and chauffeur availability, and the standard minimum lead time is one hour.
WhatsApp is usually answered within minutes, 24 hours a day. This form and email are answered the same day and within a few hours during Singapore business hours. Corporate proposals are returned within one business day.
